The Impact of Employee Training and Development on Employee Retention of a Consumer durable organization


Employee Training

Training is the systematic process by which businesses give development and improve the quality of new and existing personnel. Individual, group, and organization training is defined as a systematic approach to learning and development that improves individual, group, and organizational performance (Khawaja & Nadeem., 2013). According to Manju and Suresh , training is used to increase the quality of an organization's goods and services in the face of fierce competition by improving employees' technical skills (Nda, M.M. and Fard, R.Y., 2013).

 

Employee Development

The term "development" refers to activities that lead to the acquisition of new knowledge or abilities in order to advance (Nda, M.M. and Fard, R.Y., 2013). Employee development programs are provided by companies to help employees improve their skills. In today's corporate environment, employee development is becoming a more vital and strategic need in firms ( Abdul Hameed., 2011).

The terms "training" and "development" are interchangeable (Nda, M.M. and Fard, R.Y., 2013). It can, however, be distinguished from the others. Training is for specific job needs, however development is about more than that. Development encompasses more than just actions that increase job performance (Nda, M.M. and Fard, R.Y., 2013).

Employee retention is a difficult concept, according to the research, and there is no single way for keeping staff with the company. Several firms have discovered that providing opportunity for employees to improve their learning is one of the traits that help to retain them (Logan 2000). As a result, the existence of a substantial link between employee training and development and employee retention has been established (Rosenwald 2000). Companies must recognize that experienced personnel are valuable assets, and they must deal with the difficulty of retaining them (Jehanzeb, K. and Bashir, N.A., 2013).

 

Importance of Training and Development to Employee Retention

From the perspective of Human Resource management of a consumer durables company, Employee retention is the most important factor in any company. As a result, they aim to enlist the assistance of the training and development process. Employee retention is a difficult concept, according to the research, and there is no single way for keeping staff with the company. Several firms have discovered that providing opportunity for employees to improve their learning is one of the traits that help to retain them (Logan 2000). As a result, the existence of a substantial link between employee training and development and employee retention has been established (Rosenwald 2000). Companies must recognize that experienced personnel are valuable assets, and they must deal with the difficulty of retaining them (Jehanzeb, K. and Bashir, N.A., 2013).

Training and development as per view from the HR department it helps to increase job satisfaction. Job Satisfaction and Employee Well-Being all influence the decision to stay or leave (Kotze et al., 2005). Therefore they conducting training and development where I work such as,

  • Ø  Programs for Shop Managers and Employees at the Showroom Level
  • Ø  Programs for Language Improvement
  • Ø  Product Demonstration Competition and Training
  • Ø  Industrial Sewing Machines, White Goods, Furniture, and Argo Products Product Training

 

Figure 01: Training Movement





Source: Social Media from SINREA ( Online)

 


List of Reference

 

Abdul Hameed Aamer Waheed (2011): “Employee Development and Its Affect on Employee Performance A Conceptual Framework”. International Journal of Business and Social Science Vol. 2 No. 13 [Special Issue - July 2011] 224.

Jehanzeb, K. and Bashir, N.A., 2013. Training and development program and its benefits to employee and organization: A conceptual study. European Journal of business and management, 5(2).

Khawaja  & Nadeem (2013):  “Training and Development Program and its Benefits to Employee and Organization: A Conceptual Study”. European Journal of Business and Management. ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online). Vol.5, No.2, 2013.

Kotze , Koos., Roodt ,Gert., (2005). factors that affecting the retention of managerial and specialist staff :an exploratory study of an employee commitment, A Journal of Human Resource Management, 2005, 3 (2), 48-55

Logan, J. K. (2000, April). Retention tangibles and intangibles: More meaning in work is essential, but good chair massages won’t hurt. Training and Development, 54 (4), 48-50

Nda, M.M. and Fard, R.Y., 2013. The impact of employee training and development on employee productivity. Global journal of commerce and management perspective, 2(6), pp.91-93.

Rosenwald, M. (2000, October 15). Working class: More companies are creating corporate universities to help employees sharpen skills and learn new ones. Boston Globe, H1

 

Comments

  1. yes.The increased cost related to recruitment includes advertising and overlapping of salary; making it difficult to maintain positive employee culture and morale. High employee turnover also leads to missed opportunities for meeting production matrices and budgets set within the departments, adding additional cost to the organization. A report distributed by the Society for Human Resource Management (SHRM, 2004) states that 75% of employees are actively seeking a different job.

    ReplyDelete
    Replies
    1. Yes. Employees that leave their positions will have an influence on the company or them. It isn't limited to consumer durables companies. As a result, employers realize this and devise solutions to solve these concerns (Cloutier, .O et al., 2015).

      Delete
  2. I agree on Employee Retention and Employee Training & Development having a relationship with each other since according to Koster et al., 2011, Training & Development provides the opportunities to the employee to acquire skills, abilities and knowledge and further develop them hence according to Lee & Bruvold, 2003, such opportunity will compel and make strong obligations to the employee to repay the organization which will increase employee retention.

    ReplyDelete
    Replies
    1. Thanks. While adding to some of your valuable thoughts. In reality, any firm should place a greater emphasis on training and growth. The phrases "development" and "training" are interchangeable. It can be identified from the others, though. Training is for certain job requirements, but development is about much more. More than only acts that improve job performance are included in development (Nda, M.M. and Fard, R.Y., 2013).

      Delete
  3. Agreed. Learning and development highly contributes to retaining employees for the organization. In the past, learning focused mainly on improving productivity. Today, learning has a direct impact on employability. (Dan, 2010)

    ReplyDelete
    Replies
    1. Yes. Employee retention is a challenging notion to grasp; there is no one-size-fits-all solution for keeping employees on board. Several companies have recognized that allowing employees to increase their learning is one of the characteristics that helps retain them. Logan (Logan 2000)

      Delete
  4. Agreed, Villegas (2006) explained that training and development has a direct link with employee retention. Training tends to organization to increase employee retention and decrease turn over. When the employees are getting engaged with the process of training, they will realize that organization always wants to enhance their competency skills. This will lead the organization to employee retention but training is not enough to retain employee.

    ReplyDelete
    Replies
    1. Yes, training isn't the most effective way to keep employees. When the global economy improves, employees who are dissatisfied with their existing circumstances will look for job elsewhere (Gupta-Sunderji, M., 2004). If an employee stays, this is referred to as retention; if an employee leaves, this is referred to as turnover (Walker.,2001).

      Delete
  5. Through employee development programs employees gain new skills and knowledge. Employee development programs become increasingly accompanied by sponsored tuition assistance programs as an employee benefit (Jacob and Wasinton, 2015). For an instance, the Bank of Ceylon, Sri Lanka has initiated an employee development program for its successful individuals, along with the Postgraduate Institute of Management (PIM), Sri Lanka (Bank of Ceylon annual report, 2020).

    ReplyDelete
    Replies
    1. Yes. This type of development strategy is used by some organizations. As a result, they want to use the training and development process to help them. According to the research, employee retention is a challenging notion to grasp, and there is no one-size-fits-all solution for keeping employees on board. Several companies have recognized that one of the characteristics that helps retain employees is giving opportunity for them to improve their learning (Logan 2000).

      Delete
  6. Agreed. Losing good employees will be a loss in terms of both financial investment and intangible assets, which is knowledge that the organization doesn’t own (Garman & Galway, 2004). Training and development focus on the educational activities within an organization, in creating and enhancing knowledge and skills of employees with information, instructions, rules, and policies on how to perform better, it also reduces the stress in employees and motivate them for better engagement (Carter et al, 2002).

    ReplyDelete
    Replies
    1. In any organization, this is true. Employee performance has an impact on the organization's performance. If the individual leaves, it may have effects for the company. As a result, any firm should place a greater emphasis on training and development because it is critical to employee performance. The phrases "development" and "training" are interchangeable. It can be identified from the others, though. Training is for certain job requirements, but development is about much more. More than only acts that improve job performance are included in development (Nda, M.M. and Fard, R.Y., 2013).

      Delete
  7. Agreed with your view, further the Employees will no longer tolerate what they do not like in their employment situation. They have the power in the knowledge of their abilities and confidence in their value in the marketplace. With greater loyalty to their career and their skills than to their employer, they move on. (Dibble 1999)

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
    2. Yes. Employees who are unhappy with their existing condition will go for job elsewhere if the global economy does not improve (Gupta-Sunderji, M., 2004). If an employee stays, this is referred to as retention; if an employee leaves, this is referred to as turnover (Walker.,2001).

      Delete
  8. Agreed. Training & development is a key factors while discussing about employee retention. Organizations need to invest continuously for employee development & training from that company can maintains employee retention as well as organization success (Khawaja & Nadeem 2013).

    ReplyDelete
    Replies
    1. Agreed, in any organization If employees performing well, it affects on organization's performance. That's why, any organization needs to more focus on Training and development because it play a vital role in employee performance, (Nda, M.M. and Fard, R.Y., 2013).

      Delete
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